Terms and Conditions
Terms & Conditions
A deposit of $500 per person is required to confirm your reservation. Published tour prices are per person based upon double occupancy. For reservations on tours departing within 90 days or less, full payment is required at the time of reservation. Final payment for all tours is due in full 90 days prior to departure. If full payment is not received 90 days prior to departure the reservation will be cancelled and cancellation penalties will apply. Every effort has been made to produce accurate pricing and product information. Cycling Sights Tours (CST) reserves the right to correct any pricing or product related errors.
Prices are based on double occupancy rooms. Cycling Sights Tours has a limited number of single rooms available for an additional cost (single supplement) on each departure. As a single traveler, should you prefer to share a two-bedded room with another traveler of the same gender, Cycling Sights Tours will make every effort to fulfill your request and match you with a roommate. In addition to the published per person price, shared room requesters are charged the full (100%) of the single supplement price at the time of reservation. Should we be successful in matching you with a roommate, we will refund the 100% of the single supplement charge following the conclusion of the tour. Cycling Sights Tours cannot accept requests to be paired with a roommate within 90 days of departure.
Changes to Reservations
There are no penalties for transferring your reservation to another tour date within the same calendar year, provided you do so at least 90 days prior to tour start. There will be a $150 per person administrative fee charged for changes to your reservation within 90 days prior to tour start and changes within this timeframe may also be subject to cancellation penalties. All changes are subject to availability and cannot be guaranteed.
Cancellation & Refunds
All requests for cancellation must be received in writing. Refunds will be processed 30 days following written receipt by Cycling Sights Tours of notice of cancellation. Cancellation penalties will be calculated based upon the date of receipt of cancellation notification.
Cancellation refunds/penalties will be determined according to the policy outlined below:
- Cancellations made more than 90 days prior to tour departure will receive a full refund, minus a $150 processing fee, per person.
- Cancellations made 61-90 days prior to tour departure will be charged 30% of the full trip price.
- Cancellations made 31-60 days prior to tour departure will be charged 60% of the full trip price.
- Cancellations made less than 30 days prior to tour departure will be charged 100% of the purchase price.
There are no refunds for arriving late, leaving a tour early, no-shows, personal emergencies, or bad weather. Cycling Sights Tours cannot make any exceptions to the above cancellation policies.
Cancellation by CST
Cycling Sights Tours reserves the right to cancel a tour at any time for any reason, if there are too few participants, or if the quality of the tour or the safety of participants is compromised. While it is rare, in the event of cancellation, a credit for a future trip or full refund will be sent to the client and constitutes full settlement. Cycling Sights Tours will not reimburse for any personal expenses such as airline tickets, other travel or hotel expenses due to changes in itineraries or tour cancellations. For maximum certainty, we suggest you refrain from purchasing airline tickets until our cancellation date has passed at 60 days prior to departure.
We strongly recommend that you buy comprehensive travel insurance (covering trip cancellation, trip interruption, baggage and accident/life) before traveling on a Cycling Sights Tours tour. We also recommend that you review your existing personal insurance policies to ensure you have appropriate coverage to meet your needs, particularly for the risks mentioned below. We recommend Allianz Global Assistance and Travel Insurance, an affiliate of Jefferson Insurance Company.
Departures & Tour Size: Travel to and from the specified tour start and end points are the responsibility of the traveler, not Cycling Sights Tours. There is no refund for arriving late or departing early from a tour, nor for any meals, or services not used while on tour. All departures will require a minimum number of passengers to operate. The maximum number of tour participants on any departure will be 20 people (private trips excluded) not including tour leaders.
Routes, accommodations and scheduled activities are subject to change at any time due to unforeseen circumstances or circumstances beyond CST’s control. Every effort will be made to operate tours as advertised, but we reserve the right to make changes after the final itinerary has been issued.
Children under 12 years of age may be conditionally accepted on certain CST tours. A parent or legal guardian must accompany all children under the age of 18 throughout the tour.
Photography During Travel: CST reserves the right to take photographs during the operation of any tour or part thereof and to use them for promotional purposes. By booking a reservation with CST, tour participants agree to allow their images to be used in such photographs. Tour participants who prefer that their images not be used are asked to identify themselves to their tour leader at the beginning of their trip.
Limitation of Liability, Release and Indemnity
There are certain inherent risks in active travel including, but not limited to, theft or loss or damage to property, risks inherent in bicycling, kayaking, horseback riding, swimming, walking or hiking, failure of equipment, transportation failures, and accident or illness in remote places without access to medical facilities, transportation, or means of rapid evacuation and assistance. CST tours involve physical activity that can be demanding for some, depending upon the condition of the traveler, and involve risk of serious personal injury, including permanent disability and death from accident, illness or the negligence of other persons. In some tour locations, medical facilities and services may not be easily accessible and may not be sophisticated. To be eligible to participate in a CST tour, travelers must accept these risks and assume full responsibility for any loss, injury, death or damage to them, their family or their dependents arising in connection with their participation, or the participation of their family, in tours. Travelers must have their own insurance appropriate to their needs and the needs of their family or dependents in respect of such loss, injury, death or damage.
In addition and without limitation, CST is not responsible for any injuries, damages, or losses caused to any traveler in connection with acts of God or force majeure, illness, disease, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of means of transportation, or for failure of any transportation mechanism to arrive or depart on time, sanitation problems, local laws, weather, abnormal conditions or developments, or any other cause beyond the direct control of CST.
As a tour operator, CST organizes and promotes tour programs consisting of certain equipment and travel services, including food, transportation (vehicle, vessel or otherwise), sightseeing excursions and lodging accommodations that CST purchases or reserves from various independent suppliers (collectively “Suppliers”). Although CST endeavors to choose appropriate Suppliers to provide services on the tours, CST does not own or operate any of these Suppliers. All such Suppliers are independent contractors, and are not agents or employees of CST. As such, CST will not be liable for any negligent or willful act or omission of any Supplier or of any unrelated third party. The services provided by Suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those Suppliers.
The traveler represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to him or herself or other members of the tour. CST reserves the right to decline to accept anyone on a trip. CST reserves the right to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the trip.
You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition that may require professional attention during the trip or may require the use of special equipment. If you fail to disclose any such conditions, CST may refuse to allow you to take the trip and you will forfeit the trip cost; and in such event we shall have no liability, financial or otherwise.
If you are so challenged, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Failure to advise us shall release CST and all professional personnel from any liability related to such condition or its treatment.
Participants who bring their own bicycles or other equipment, supplies and clothing assume the risk of loss, damage or theft during their trip. CST endeavors to do their best to assist in safeguarding the personal property of their participants throughout the trip, the company is not responsible or liable for any loss or damage incurred during the trip. We advise travelers to ensure their homeowners insurance provides adequate coverage for personal property while traveling.
Travelers hereby forever release, waive and discharge Cycling Sights Tours, and its affiliates, and its and their employees, tour leaders, shareholders, officers, directors, agents, successors and assigns, from all liability for loss or damage on account of physical or mental injury or loss of property, whether caused by negligence or otherwise, while participating in the tour.
Travelers agree that this Limitation of Liability, Release and Indemnity will apply to a traveler’s tour with CST, and any transfer of a reservation to another tour, including any pre-trip or post-trip extensions. This Limitation of Liability, Release and Indemnity is binding upon the traveler participating in the tour, as well as all members of the traveler’s family, dependents, estate, heirs, successors and legal personal representatives.
Each traveler, by participating in a CST tour or travel activity, hereby submits to the exclusive jurisdiction and venue of the courts within the State of Colorado, or any federal court sitting in the State of Colorado, and waives any jurisdictional, venue or inconvenient forum objections to such courts.
Payment of the reservation deposit constitutes acceptance of the Terms and Conditions as described herein and in the pre-departure information. All participants must sign a Release of Liability prior to the start of their vacation with CST or will be required to do so upon arrival.